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Privacy Policy

Last updated: September 16, 2026

1. Who we are

Austin Polished Concrete Floors ("we", "us", "our") is a concrete flooring contractor based in Austin, TX, established in 2001. This policy explains what we do with the information you give us through this website.

2. Information we collect

We collect information you provide directly, which typically includes:

  • Your name, phone number, and email address
  • Project location, approximate floor area, and property use
  • Floor condition, desired finish, and timeline
  • Any photos, measurements, or notes you send about your slab
  • The message you write and our correspondence with you afterwards

Our quote form also records the page you submitted from, so we know what you were reading when you got in touch. We do not ask for payment details through this website.

3. How we use your information

  • To assess your project and prepare a quote or written scope
  • To contact you about your enquiry, site visit, or scheduled work
  • To answer follow-up questions and provide care instructions after a project
  • To keep records of work performed and agreements made
  • To improve the guides and service pages on this site

We do not add you to a marketing list without your consent, and we do not sell your personal information.

4. Form handling and service providers

Quote and contact forms on this site are processed by a third-party lead-capture service that forwards submissions to us by email. Your submission passes through that provider's infrastructure as part of delivering it to us. Beyond that, we may share information with service providers who help us operate (for example email or accounting providers), and with professional advisers or authorities where the law requires it.

5. Cookies and analytics

This site may use cookies or similar technologies for basic analytics so we can see which pages are useful. You can block or delete cookies in your browser settings; the site works without them. If analytics or tag-management tools are added, they are listed here when they go live.

6. Data retention

We keep enquiry details for as long as needed to respond and, where a project proceeds, to maintain a record of the work and any warranty or care commitments. Enquiries that do not proceed are kept only as long as they remain useful for follow-up.

7. Your rights

  • Ask what personal information we hold about you
  • Ask us to correct information that is wrong
  • Ask us to delete information we no longer need to keep
  • Opt out of any non-essential communication

Email us at sales@austinpolishedconcretefloors.com and we will respond.

8. Photographs and project records

We ask for permission before publishing photographs of a customer's property, identifying a project location, or quoting a customer. Images published as illustrative or AI-generated examples are labelled as such and are not presented as completed company work.

9. Security

We take reasonable steps to protect the information you send us, including limiting who can access enquiry records. No transmission over the internet is completely secure, so please avoid sending sensitive personal documents through the website form.

10. Changes to this policy

We update this policy when our practices or the tools we use change. The date at the top reflects the most recent revision.

11. Contact us

(512) 656-1592 Request a Quote